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To send us an email, please choose the subject below that relates to your question or comment or email us directly at Service@VictoriasSecret.com.
Check the status of Orders, Returns, Exchanges, Credits or Refunds
Questions about our products
Non-disclosure of personal information
Technical assistance
Comments, questions or suggestions
Victoria's Secret Catalogue address change/reduce mailings
   
U.S. AND CANADA CUSTOMER SERVICE

VICTORIASSECRET.COM ONLINE CUSTOMER SERVICE
1.800.970.1109
Assistance with completing your online order
Technical questions
Egift Cards

CUSTOMER SERVICE
1.800.411.5116
Change, add-to or cancel your order
General inquiries

VICTORIA'S SECRET ANGELSM CREDIT CARD SERVICE
1.800.695.1526

EN ESPAÑOL
1.800.474.7834

TDD
1.800.666.0268

FAX IN ORDER
1.614.337.5555

NON U.S CUSTOMER SERVICE

INTERNATIONAL SALES
+1 937.438.4200

INTERNATIONAL SERVICE
+1 937.438.4197

ORDERS FROM JAPAN
0120.660.295 and 018.888.9285

FAXES FROM JAPAN
0120-660-563 and 018-888-9175
   
VICTORIA'S SECRET
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589
U.S.A.
   
   
      
Chain letters and other types of e-mail that promise free products or gift certificates from Victoria's Secret are not legitimate. Victoria's Secret is not in any way behind the creation or distribution of these messages. If you receive this type of message, please delete it immediately and do not forward it to others. We apologize for any inconvenience you may experience as a result of these fraudulent solicitations.